Virtual reference training :the complete guide to providing anytime, anywhere answers

• 作者: Hirko, Buff.
• 其他作者: Ross, Mary Bucher,
• 出版: Chicago : American Library Association 2004.
• 稽核項: 1 online resource (v, 160 pages) :illustrations.
• 標題: referanse , Reference librarians , Electronic reference services (Libraries) Study and teaching -- Washington (State) -- Case studies. , Reference librarians Training of. , Electronic reference services (Libraries) Study and teaching. , Case studies. , elektronisk , Study and teaching. , Informasjonsformidling. , Training of. , opplæring , bibliotek , Study and teaching , Electronic book. , Referansearbeid. , LANGUAGE ARTS & DISCIPLINES , EDB. , Library & Information ScienceGeneral. , referansetjenester , Electronic reference services (Libraries) , veiledning , LANGUAGE ARTS & DISCIPLINES Library & Information Science -- General. , Electronic books. , Reference librarians In-service training. , In-service training. , Washington (State) , Undervisning. , Electronic reference services (Libraries) Study and teaching -- Washington (State) , digitale
• ISBN: 0838908764 , 9780838908761
• ISBN: 0838908764
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• 附註: Includes bibliographical references and index. Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
• 摘要: In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail 14 core competencies designed to foster consistent service.
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=110063
• 系統號: 005308503
• 資料類型: 電子書
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