附註:Includes bibliographical references (pages 131-136) and index.
Introduction / Satia Marshall Orange and Robin Osborne -- Services outside Library Walls / Jan Meadows -- Models -- Library Elderly Outreach Project / Jane Karp -- InfoBUS: Serving Immigrant and Refugee Populations / Damone Virgilio -- Serving Homeless People: Partnering with Shelters and Transitional Homes / Lisa A. Canavan -- Deposit Collections: Streamlining Procedures for Better Service / Patricia Linhoff -- Bookmobile Service to Preschool Children and Caregivers / Theresa Gemmer -- Outreach to Prisons: Connecting Inmates and Public Library Services / Glennor Shirley -- Tribal Libraries Program of the New Mexico State Library / Dana John -- Words on Wheels and Traveling Library Center: Staffing to Optimize Services / Jeannie Dilger-Hill -- Outreach inside the Library / Rhea Brown Lawson -- Models -- The Child's Place: Inclusive Services for Children with Special Needs / Carrie Banks -- Assistive Technology Collection: Serving People with Disabilities / Marylou Tuckwiller -- Family Language Kit Program: Connecting with Immigrant Families / Helen Benoit -- LEAP: A Comprehensive and Multifaceted After-School Program / Sandra Anne Farrell and Sandra Miller -- Libraries as Community Builders: The Greensboro Experience / Steve Sumerford -- TIP Service: Community Information and Referral @ Your Library / Margaret Gillis Bruni -- Community Youth Corps: Teens as Library Resources / Deborah D. Taylor -- Global Outreach Services: Outreach in Academic Libraries / Thelma H. Tate -- Outreach Using Information Technology / Kathleen (KG) Ouye -- Models -- Central Valley Digital Network: Partners in Bridging the Digital Divide / Carol Whiteside -- www.firstfind.info: Organizing Easy-to-Use Information on the Web / Robin Osborne -- Indigenous Peoples and Information Technology / Loreine Roy and Antony Cherian -- Outreach Efforts at the Hope Fox Eccles Clinical Library / Liz Workman -- Info Seekers and the Biotech Learning Center: Building for the Future / Jean O. Crispieri.
Technical Services: Connecting Minds / Zora J. Sampson -- Models -- A Librarian's Librarian: Albert P. Marshall / Satia Marshall Orange -- Subject Access and Responsibility / Hope A. Olson -- The Multilingual Materials Acquisition Center / Ingrid Betancourt and Ina Rimpau -- Uses of Metadata to Expand Access / Jacquie Samples -- Planning for System Migration with Input from Staff and Public / Vivian M. Pisano -- BadgerLink: A Statewide License to Learn / Sally Drew -- Creating an Enabling Online Environment / Axel Schmetzke -- Expanding Access to Collections through Digitization / Ewa Barczyk and Krystyna Matusiak -- Advocacy and Outreach: A Natural Connection / Maureen O'Connor -- Models -- Sisterfriends@Your Library: Marketing and Building Support for Programs / LaToya McLean -- Outreach Starts at the Top: Advice from a Library Director / Dinah Smith O'Brien -- Advocating for Library Services in County Facilities / Sharon Holley -- Cultural Ambassadors Program: Putting the World within Reach / Susan McCarthy -- Libraries and Literacy: Making New Connections / Roberta Reiss -- New American Program: Outreach through Partnerships / Adriana Acauan Tandler -- World Language Collections: Mining Demographic Data / A. Issac Pulver and Joan Clark -- Staff Development: Assessing Our Own Behaviors / Sandra Rios Balderrama -- Models -- Developing Outreach Skills in Library Staff / Yolanda J. Cuesta -- Qualitative Measures of Outreach Effectiveness / Denice Adkins -- Hiring for Outreach / Faye C. Roberts -- Training Staff for Job Service Outreach / Bernice Kao -- Sharing Skills: Outreach@the Arizona Library Development Division / Jan Elliott -- Learning by Doing: Outreach Training in a Branch Library / Linda S. Greene -- The Diversity Initiative: One Committee's Story / Jeanne DeLaney, Judith Cramer, and Carolyn Evans -- Outreach as Friendship in Peer-Based Community / Pat Wagner.
摘要:The many assumptions about current library outreach services - that they're off-site, depend on special funding, and are administered by specific staff - no longer reflect the realities of providing equitable library services to the audiences who most need them. This guide answers both "why" and "how."
