附註:Includes bibliographical references (pages 225-229).
Table of Contents; Acknowledgements; Introduction; Defining Culture; Culture Analogies; Cultural Values; Values and Behaviors; Big "C" versus Little "c" Culture Themes; Stereotypes versus Generalizations; Do Cultures Change over Time?; Five Basic Culture Scales; Overlapping the Five Scales; Every Culture Ranks Somewhere; Cultural Programming; The Scale of Differences; Bottom-Line Business Choices; Areas of Widespread Change; Taking Your Business Global; Cultural Differnces Will Always Matter; Defining Cultural Intelligence; Mulitple Intelligences Theory Factors In.
摘要:"Packed with dozens of engaging stories, case examples and humorous contemporary cartoons, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization's bottom line." , "More than 15,000 people have used the Peterson Cultural Style Indicator. Here, Dr. Peterson defines what cultural intelligence is and explores the skills and characteristics required to work effectively with international clients, customers and business partners - or inside any team, department or organization with a rich mix of cultural perspectives. Using a set of twenty business-oriented dimensions, the author helps you examine your own cultural style and determine that of others in six vital areas: management, strategy, planning, personnel, communication and reasoning. The crowning piece is a set of key action steps for increasing your own cultural intelligence."--Jacket.
