附註:Includes bibliographical references and index.
1. Finding your way in: managing change or changing managers -- 2. Thinking about change : stages, process or continuum -- 3. Managing systems : open or closed? -- 4. Individuals and change : manageable or not? -- 5. Cultural transformation : behaviours or perception? -- 6. N-step models : practice, performance or preference? -- 7. Programmed approaches to organizational change : rhetoric and reality -- 8. Project management : facilitation or constraint? -- 9. Change agency : managing change or changing managers? -- 10. Conclusions.
摘要:This book reviews and challenges the current literature on change management, encouraging its readers to question and investigate popular thinking, drawing best practice out of traditional theory.