附註:Includes bibliographical references (pages 159-161) and index.
History and background -- Traditional approaches to management -- The behavioural approach to management -- Managing yourself and other individuals -- Managing groups -- Managing at the organizational level -- Applying the behavioural approach.
摘要:This is a theoretically-based practical guide to true organizational behaviour patterns. It shows how to identify undesirable behaviours, measure them, analyse why they are occurring and implement strategies to change them.