附註:Includes bibliographical references (pages 246-247) and index.
Leadership, management, and self-awareness -- What leaders of professionals do : an overview -- Devoting the time and energy to lead successfully -- Direction : objectives, values, strategy, and change -- Communications : getting the message across, listening and creating the right climate -- Motivation : creating the conditions for outstanding performance -- Coaching : helping team members to get the best out of themselves -- Teamwork : getting the best out of people working together -- Difficulties : resolving poor performance, interpersonal conflicts and crises -- Results : assessing team and individual performance -- Selection : getting the right people into the jobs -- Early days : helping new people to fit in and nurturing trainees -- Leading project teams -- Influencing colleagues and clients -- Leadership exercises.
摘要:This title gives much-needed advice to those who have to lead teams of professional service providers, whether in law and accountancy firms, advertising agencies, design businesses or TV production units. It shows how to meet the challenge of fostering and maintaining a well co-ordinated team.
