附註:Includes bibliographical references (pages 353-354) and index.
Introduction: Business Information Needs; ; What Do You Need to Know about ERP Systems?; ; The ERP Software Market -- Major Software Providers; ; How ERP Systems Work; ; Standard Software vs. Industry Solutions; ; Implementation of ERP Systems; ; Pitfalls and Risks of ERP Systems; ; Architecture of Industry-Specific ERP Systems -- A Tour of the CSB System; ; Technical Features of CSB System; ; Integrating Information and Business Processes; ; Configuring an Industry Solution; ; Application Modules of Industry-Specific ERP Systems -- Integrating Business Processes; ; Integrating Suppliers -- Supply Chain Management; ; Integrating Customers -- Customer Relationship Management; ; Financial Applications; ; Management Reporting; ; Case Studies Describing Industry-Specific ERP Systems; ; Food and Beverage; ; Chemicals; ; Pharmaceuticals; ; Outlook on Future Trends; ; Appendices.
