附註:Includes bibliographical references and index.
Introduction : the virtual workforce of the (now) future -- Setting the intention and defining some terms -- Virtual is viable : reframing the organization, environment, and culture -- Expanding emotional bandwidth : building trust in the virtual team -- Systemic considerations : will it work here? -- Getting virtual teams off on the right path -- Practical guidelines for virtual communication -- Virtual management : what are the critical success factors for remote management? -- The evolving partnership of virtual teaming with knowledge management -- What's next?