附註:Includes bibliographical references (pages 237-251) and index.
Acknowledgements; Contents; Preface; 1. Introduction; 2. Complex Situations; 3. User Goals; 4. Information Needs; 5. People; 6. System; 7. Process for Addressing Complex Situations; 8. Conclusion; Appendix: Creating a Visual Model; References; Author Index; Subject Index.
摘要:The amount of information available for any realistic complex situation is likely to overwhelm most users as well as stymie any designer tasked with presenting the information. This book develops a foundation for analysis and design of the approaches to providing complex information in real-world situations.
