附註:Includes bibliographical references (pages 279-286) and index.
I. High performance teams: background and cases. Background: creative workplaces -- Case histories: a process review -- Common themes of success or missed opportunity -- II. Why HPT? A strategic approach to change. Organizational pressures for change -- Change myths -- Strategy as a response to change pressures -- Status quo -- Incremental change strategy -- Significant change strategy -- Breakthrough change strategy -- High performance teams -- III. How HPT? The dynamics and processes of HPT's. New learnings from HPT efforts -- The new business environment -- The principles of high performance -- The transition to HPT: underlying dynamics -- Individual transition -- Team development -- Team phase: calibration -- Team phase: compliance -- Team phase: consent -- Team phase: commitment -- Team phase: creativity -- Team phase: culture change -- Transition to HPT: process of intervention -- Intervention level: facilitator -- Intervention level: coach -- Intervention level: catalyst -- Intervention: putting the pieces together -- IV. The what of HPT: a template for high performance teams. Transition template -- Template: strategy and purpose -- Template: readiness assessment -- Template: leaders' preparation -- Template: data collection -- Template: team preparation -- Template: work re/design -- Template: implementation -- V. Beyond high performance teams. A natural progression of HPTs.
