附註:Includes bibliographical references (pages 373-378) and index.
1. Foundations -- 2. Working into problems -- 3. Working towards decisions -- 4. Orientations -- 5. Skills in shaping -- 6. Skills in designing -- 7. Skills in comparing -- 8. Skills in choosing -- 9. Practicalities -- 10. The electronic resource -- 11. Extensions in process management -- 12. Invention, transformation and interpretation -- 13. Learning from others -- 14. The developmental challenge.
