Global call centers :achieving outstanding customer service across cultures & time zones

• 作者: Granered, Erik,
• 出版: Boston : Nicholas Brealey International 2005.
• 稽核項: 1 online resource (xiv, 206 pages) :illustrations, 1 map.
• 標題: Call centers , Call centers Management. , BUSINESS & ECONOMICS Customer Relations. , Customer Relations. , Customer services. , BUSINESS & ECONOMICS , Electronic books. , Call centers. , Management.
• ISBN: 9048381118 , 9789048381111
• 試查全文@TNUA:
  
• 附註: Includes bibliographical references (pages 197-199) and index.
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=125418
• 系統號: 005313798
• 資料類型: 電子書
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• 引用網址: 複製連結
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