Fundamentals of customer-focused management :competing through service

• 作者: John, Joby,
• 出版: Westport, Conn. : Praeger 2003.
• 稽核項: 1 online resource (xx, 216 pages) :illustrations.
• 標題: Customer Relations. , Total quality management. , Consommateurs Satisfaction. , Qualité totale. , BUSINESS & ECONOMICS Customer Relations. , Electronic books. , Consommateurs , Customer relations. , Consumer Behavior , BUSINESS & ECONOMICS , Gestion d'entreprise. , Satisfaction. , Consumer satisfaction. , Industrial management. , Total Quality Management
• ISBN: 0313053693 , 9780313053696
• 試查全文@TNUA:
  
• 附註: Includes bibliographical references and index.
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=125702
• 系統號: 005313961
• 資料類型: 電子書
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• 引用網址: 複製連結
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