附註:Includes bibliographical references (pages 206-223).
Presentation of the PPR-model -- The activity and customer centric approach -- The domains and directions of IT impacts -- Digital wheel barrows in local government -- E-government objectives, means, and reach -- The organizational membrane penetrated by mobile technologies -- E-procurement : the improvement of supporting and strategic operations -- Instrumental digital customer involvement -- Evaluation of IT applications -- Development of e-government applications.
摘要:E-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers.
