附註:Includes bibliographical references and index.
The nature of organizational crisis -- Theories of organizational crisis -- Crisis type -- Communication and crisis -- Crisis development -- Communication and the precrisis stage -- Communication and the crisis stage -- Communication and the postcrisis stage -- Crisis planning -- Crisis teams and decision making -- communication and risk -- Crisis and ethics -- Crisis and leadership -- The role of crisis in society.
摘要:Communications scholars Seeger (Wayne State U.), Timothy L. Sellnow (North Dakota State U.-Fargo), and Robert R. Ulmer (U. of Arkansas-Little Rock) examine crisis as an organizationally based phenomena with profound effects on individuals, institutions, communities, and society as a whole, but how it can also be a force for change.
