附註:Includes bibliographical references (pages 429-461) and index.
Motivation and Introduction -- Quality of Human-Machine Interaction over the Phone -- Assessment and Evaluation Methods -- Speech Recognition Performance over the Phone -- Quality of Synthesized Speech over the Phone -- Quality of Spoken Dialogue Systems -- Final Conclusions and Outlook -- Appendices: A. Definition of Interaction Parameters.-B. Template Sentences for Synthesis Evaluation, Exp. 5.1 and 5.2 -- C. BoRIS Dialogue Structure -- D. Instructions and Scenarios -- E. Questionnaires.
摘要:"Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality." "Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics."--Jacket.
