附註:Includes bibliographical references (pages 219-232) and index.
Paradise lost? -- IT spending: a brief history -- Less bang for the IT buck -- Show me the productivity -- Too much of a good thing -- Business--lean and simple -- Offshoring: the new trend -- Cutting the IT budget down to size -- The four paths of IT spending -- Reaching the path of profits -- It's not business as usual -- Stepping back to get ahead.
