附註:Includes bibliographical references and index.
""Table of Contents""; ""Preface""; ""Chapter I A User Perspective of Information Requirements Determination Quality""; ""Chapter II Business Alignment in Agile/Virtual Enterprise Integration""; ""Chapter III E-Government: The Future of Red Tape""; ""Chapter IV Implementing CRM Systems: Managing Change or Accepting Technological Drift?""; ""Chapter V Measuring Organizational Readiness for Knowledge Management""; ""Chapter VI Knowledge Management of E-Business Initiatives within Two Global Organizations: A Comparative Case Study Analysis""
""Chapter VII ERP Systems and Competitive Advantage: A Case Study of Key Success Factors and Strategic Processes""""Chapter VIII Towards an Emotionally Intelligent IT Organization""; ""Chapter IX Identification and Measurement of the Knowledge-Sharing Requirements in Collaborative Business Processes""; ""Chapter X The Role of Interactive and Synchronized Multimedia Content in E-Learning""; ""Chapter XI Information and Communication Technology in Supply Chain Management""; ""Chapter XII The Political Economy of Information Management""; ""About the Editor""; ""About the Authors""; ""Index""
