附註:Includes bibliographical references (pages 269-274) and index.
Chapter INTRODUCTION -- chapter 1 THE "RAVELL" CORPORATION -- chapter 2 THE IT DILEMMA -- chapter 3 TECHNOLOGY AS A VARIABLE AND RESPONSIVE ORGANIZATIONAL DYNAMISM -- chapter 4 ORGANIZATIONAL LEARNING THEORIES AND TECHNOLOGY -- chapter 5 MANAGING ORGANIZATIONAL LEARNING AND TECHNOLOGY -- chapter 6 ORGANIZATIONAL TRANSFORMATION AND THE BALANCED SCORECARD -- chapter 7 SYNERGISTIC UNION OF IT AND ORGANIZATIONAL LEARNING -- chapter 8 TOWARD BEST PRACTICES.