Excuses, excuses, excuses -- :for not delivering excellent customer service - and what should happen!
- 作者: Doane, Darryl S.
- 其他作者: Sloat, Rose D.
- 出版: Amherst, MA : HRD Press ©2001.
- 稽核項: 1 online resource (119 pages).
- 標題: BUSINESS & ECONOMICS Customer Relations. , Service à la clientèle. , Customer Relations. , Customer services. , Electronic books. , BUSINESS & ECONOMICS
- ISBN: 1423716361 , 9781423716365
- 試查全文@TNUA:
- 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=135958
- 系統號: 005319001
- 資料類型: 電子書
- 讀者標籤: 需登入
- 引用網址: 複製連結