Learning points :80 activities and actions for call center cervice excellence

• 作者: Graber, Peter R.
• 出版: Amherst, MA : HRD Press 2005.
• 稽核項: 1 online resource.
• 叢書名: Learning points series Learning points.
• 標題: Customer Relations. , Transportation Economics. , Business & Economics. , Call centers , BUSINESS & ECONOMICS Customer Relations. , Customer relations. , Call centers Customer services. , Customer services. , Electronic books. , BUSINESS & ECONOMICS
• ISBN: 1423716795 , 9781423716792
• 試查全文@TNUA:
  
• 附註: Title from e-book title screen (viewed Aug. 8, 2005).
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=135933
• 系統號: 005319110
• 資料類型: 電子書
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• 引用網址: 複製連結
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