附註:Includes bibliographical references (pages 222-224) and index.
Preface; 1. Introduction to stress; 2. The causes of stress; 3. Responses to stress; 4. The evaluation of stress; 5. Coping with stress; 6. Stress in the workplace; 7. Managing stress at work; 8. The civil implications; 9. The criminal implications; Appendix: Stress audit; 10. Executive summary; Bibliography and further reading; Index.
摘要:Work-related stress and resulting sickness absence costs the UK economy about?3.7 billion every year (HSE research). In this jargon-free guide, Jeremy Stranks explains what stress is and what causes it, how people respond to stress and cope with it, how stress can be evaluated and managed and what employers' legal responsibilities are. Written for managers, HR professionals and safety reps, the emphasis of this book is strongly on practical advice and solutions. The author provides simple tools to measure and assess stress and shows how to deal with a range of stress-creating workplace situati.
