Managing the risks of IT outsourcing

• 作者: Tho, Ian.
• 出版: Amsterdam ;Boston : Elsevier Butterworth-Heinemann 2005.
• 稽核項: 1 online resource (xvii, 206 pages) :illustrations.
• 叢書名: Computer weekly professional series
• 標題: Impartition. , BUSINESS & ECONOMICS Knowledge Capital. , BUSINESS & ECONOMICS , BUSINESS & ECONOMICS Information Management. , Information technology Management. , Contracting out. , Information Management. , Technologie de l'information , Information technology , Electronic books. , Knowledge Capital. , Technologie de l'information Gestion. , Management. , Gestion.
• ISBN: 0750665742 , 9780750665742
• ISBN: 0750665742
• 試查全文@TNUA:
  
• 附註: Includes bibliographical references (pages 199-202) and index. Cover -- Contents -- About the author -- Preface -- Section I: Language of IT Outsourcing (ITO) -- Chapter 1: Common terms and concepts used in outsourcing -- 1.1 The need to manage risks in IT outsourcing -- 1.2 The practice of outsourcing -- 1.3 Agreeing the definition of outsourcing -- 1.4 Contracting versus outsourcing -- 1.5 Blurred organizational boundaries -- 1.6 Differences in emphasis -- 1.7 Process changes -- 1.8 Acceptance of information technology outsourcing (ITO) -- 1.9 Benefiting from ITO -- 1.10 Outsourcing models -- 1.11 Outsourcing partnerships -- 1.12 Outsourcing contracts -- 1.13 Outsourcing and the implications for human resource development -- Chapter 2: Outsourcing the IT function -- 2.1 The 'core competency' argument -- 2.2 The 'economies of scale' argument -- 2.3 Commoditization of IT -- 2.4 The role of IT in the organization -- 2.5 Outsourcing and the unique role(s) of the IT function -- 2.6 Information technology outsourcing risk -- Section II: Measuring and understanding IT outsourcing risks -- Chapter 3: Measuring risks in IT outsourcing -- 3.1 Risk definition -- 3.2 Investigating risk -- 3.3 IT outsourcing risks (causes and effects) -- 3.4 Measuring risk exposure -- 3.5 Examples of risk management models -- 3.6 Difficulties in measuring risks and risk exposure -- 3.7 Measuring IT outsourcing (ITO) risks by group/category -- 3.8 So why group risks? -- 3.9 Identifying risk groups for IT outsourcing (ITO) -- 3.10 Visualizing risk patterns from arbitrary risk dimensions -- 3.11 Constructing the signature -- 3.12 Graph types -- 3.13 IT outsourcing and the risk dimension signature (RDS) -- Chapter 4: The challenge of understanding risks when outsourcing the IT function -- 4.1 Interpreting the RDS -- 4.2 Computation of total risk exposure -- 4.3 Additional RDSs and patterns -- 4.4 IT outsourcing (ITO) measurement framework -- 4.5 Shifting the 'effects of risk' -- 4.6 Observing risks in an ITO environment -- 4.7 Winner's curse -- 4.8 Agency
• 摘要: This book shows IT managers how to identify, mitigate and manage risks from any dimension in an IT outsourcing exercise. It looks at current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the drivers and related risks of outsourcing by examining recently published and existing concepts of IT outsourcing.
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• 系統號: 005319775
• 資料類型: 電子書
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