附註:Includes bibliographical references and index.
pt. I. Overview of the Six Sigma process and the DMAIC roadmap -- Ch. 1. Six Sigma methodology and management's role in implementation -- Ch. 2. DMAIC : the basic Six Sigma roadmap -- pt. II. Qualitative Six Sigma tools -- Ch. 3. Simplified QFD -- Ch. 4. Simplified FMEA -- Ch. 5. Cause-and-effect fishbone diagram -- Ch. 6. Simplified process flow diagram -- Ch. 7. Correlation tests -- pt. III. Foundations for using statistical Six Sigma tools -- Ch. 8. Getting good samples and data -- Ch. 9. Simplified gauge verification -- Ch. 10. Probability -- Ch. 11. Data plots and distributions -- pt. IV. Six Sigma tools to test for statistically significant change -- Ch. 12. Testing for statistically significant change using variables data -- Ch. 13. Testing for statistically significant change using proportional data -- Ch. 14. Testing for statistically significant change using non-normal distributions -- pt. V. Additional Six Sigma tools -- Ch. 15. Simplified design of experiments -- Ch. 16. Simplified control charts -- pt. VI. Statistical tools for design for Six Sigma -- Ch. 17. What tolerance is really required? -- Ch. 18. Simplified linear transfer functions -- pt. VII. Six Sigma data and quality management data -- Ch. 19. Comparing Six Sigma data with quality department data.