附註:TITLE -- COPYRIGHT -- INTRODUCTION -- CONTENTS -- CHAPTER 1 The Road to Empowerment -- THE ROAD TO EMPOWERMENT -- Why Empowerment? -- What is Empowerment? -- From the Insideâ€?To the Outside -- Freedom versus Control -- The Empowerment Balance -- Checking Your Empowerment Level -- CHAPTER 2 From the Pyramid to the Circle -- FROM THE PYRAMID TO THE CIRCLE -- The Evolving Organization -- THE PYRAMID -- Characteristics of the Pyramid -- THE CIRCLE -- Characteristics of the Circle -- Where Are You? -- Your Changing Organization
The Road to EmpowermentCHAPTER 3 Testing the Climate for Empowerment -- TESTING THE CLIMATE FOR EMPOWERMENT -- Key Qualities of Empowered Workplaces -- Assessing Empowerment -- UNDERSTANDING YOUR SCORES -- CHAPTER 4 Three Paths to Empowerment -- THREE PATHS TO EMPOWERMENT -- Empowerment Is Total -- First- and Second-Order Change -- Moving Mindsets -- Process, Responsibility, Learning -- TOWARD PROCESS -- TOWARD RESPONSIBILITY -- TOWARD LEARNING -- The Core Mind Shifts -- Organizational Redesign -- THE ROLE OF QUALITY -- Levels of Change
HOW TO START SECOND-ORDER CHANGESteps to Second-Order Change -- EMPOWERMENT IS SECOND-ORDER CHANGE -- Changes To Create Empowerment -- CHAPTER 5 Motivating Through Self-Esteem -- MOTIVATING THROUGH SELF-ESTEEM -- Empowerment Is Total -- Work Satisfies Human Needs -- What Motivates Your Employees? -- Everyone Can Be a VIP -- Validation -- Information -- Participation -- How Anger Affects Work -- CRITICISM -- KEEPING CONTROL AND ALWAYS BEING RIGHT -- Self-Esteem at the Workplace -- The New Work Contract: Mutuality -- Forging the New Work Contract
BENEFITS OF MUTUALITYFoundations for Mutuality -- 1. Shared Assessment -- 2. Problem-Solving Orientation -- 3. Growth and Learning -- CHAPTER 6 Developing Collaborative Relationships -- DEVELOPING COLLABORATIVE RELATIONSHIPS -- The Death of Paternalism -- History of Collaboration -- UNDERSTANDING COLLABORATION -- STEPS TO COLLABORATION -- Learning to Solve Problems Together -- PITFALLS OF PASSIVITY -- The Experience of Collaboration -- Directive and Collaborative Styles -- Comparing Management Styles -- Concerns and Fears about Collaboration
Checking Your StyleCHAPTER 7 Establishing Facilitative Leadership -- ESTABLISHING FACILITATIVE LEADERSHIP -- The Facilitative Leader and the Empowered Team -- Creating a Climate for Learning -- ARE YOU A LEARNER? -- Blame Placing versus Problem Solving -- SEARCHING FOR PROBLEMS -- LIBERATING CREATIVITY -- The Facilitative Leader Role -- Shifting to Facilitative Leadership -- CHAPTER 8 Building Empowered Teams -- BUILDING EMPOWERED TEAMS -- The Nature of the Empowered Team -- Techniques to Create Empowerment -- Empowerment Focus -- Group Synergy
摘要:This book is about the process of creating an empowered organization - increasing competitiveness and profitability by enhancing the value of the contribution of the people in your organization, work group or team. Covers such topics as self-esteem, collaborative relationships, facilitative leadership, teamwork and organizational change.
