附註:Includes bibliographical references.
""Front Matter""; ""Preface""; ""Contents""; ""Appendix F Chapter 5 from Post-Occupancy Evaluation Practices in the Building Process: Opportunities for Improvement, National Academy Press, 1987""; ""1 Overview: A Summary of Findings""; ""2 The Evolution of Post-Occupancy Evaluation: Toward Building Performance and Universal Design Evaluation""; ""3 Post-Occupancy Evaluation: A Multifaceted Tool for Building Improvement""; ""4 Post-Occupancy Evaluation Processes in Six Federal Agencies""; ""5 Post-Occupancy Evaluations and Organizational Learning""
""6 The Role of Technology for Building Performance Assessments""""Appendix A Functionality and Serviceability Standards: Tools for Stating Functional Requirements and for Evaluating Facilities""; ""Appendix B A Balanced Scorecard Approach to Post-Occupancy Evaluation: Using the Tools of Business to Evaluate Facilities""; ""Appendix C Supplemental Information to Chapter 3""; ""Appendix D Supplemental Information to Chapter 4""; ""Appendix E Supplemental Information to Chapter 6""; ""Bibliography""