附註:Includes bibliographical references.
EDITORIAL ADVISORY BOARD; Abstracts and keywords; Control self-assessment as a route to organisational excellence A Scottish Housing Association case study; Management accounting practices in selected Asian countries A review of the literature; Impact of ISO 9000 registration on company performance Evidence from Malaysia; Goal characteristics, communication and reward systems, and managerial propensity to create budgetary slack; BSQ strategic formulation framework A hybrid of balanced scorecard, SWOT analysis and quality function deployment.
摘要:Control self-assessment (CSA) has been discussed as an audit technique, but little practical guidance is available in the UK on the subject. A limited number of public sector organisations have implemented it. This paper describes a case study of CSA implementation in a Scottish Housing Association. The case study details the decision processes that led to the choice of CSA as a favoured audit technique, and the development of CSA skills within the organisation. This paper examines the broader benefits of a CSA approach, in terms of performance management and employee empowerment. This paper a.
