附註:Includes bibliographical references.
Abstracts & keywords; Guest editorial; Researching the social Web; Service quality in Internet banking; Business negotiations in the context of strategic relationship development; Competitive intelligence in UK firms; Lifecycles and crisis points in SMEs; An investigation into the overseas market servicing strategies of Queen's Award for Export winners; The state of customer management performance in Malaysia
摘要:In this special issue featuring De MontfortUniversity's Department of Marketing, weendeavour to indicate the range anddiversity of research that we are currentlyundertaking. As a large community of some20 full-time academics plus associates andresearchers, our teaching, research, training and consultancy interests are, naturally, varied.
