Handling the difficult employee :solving performance problems

• 作者: Brounstein, Marty.
• 出版: Menlo Park, Calif. : Crisp Publications ©1993.
• 稽核項: 1 online resource (vii, 76 pages) :illustrations.
• 叢書名: A Fifty-Minute series book
• 標題: BUSINESS & ECONOMICS Workplace Culture. , Workplace Culture. , Performance. , Electronic book. , Electronic books. , Problem employees. , Human Resources & Personnel Management. , BUSINESS & ECONOMICS Human Resources & Personnel Management. , BUSINESS & ECONOMICS
• ISBN: 1560521791 , 9781560521792
• ISBN: 1560521791
• 試查全文@TNUA:
  
• 附註: "A practical guide for managers"--Cover. TITLE -- COPYRIGHT -- PREFACE -- ABOUT THE AUTHOR -- Dedication -- CONTENTS -- PART I Defining Difficult Employees -- MANAGEMENT'S RESPONSIBILITY -- DEFINITION OF THE DIFFICULT EMPLOYEE -- DEGREES OF DIFFICULT EMPLOYEES -- REMEMBER THE MESSAGE -- A Quick Assessment for Managers -- COMMON WARNING SIGNS -- SIX-STEP INTERVENTION MODEL -- THREE KEY PRINCIPLES -- PART II The Intervention Model -- STEP 1: IDENTIFY AND DEFINE THE PERFORMANCE PROBLEM -- ISSUES OF PERFORMANCE -- Exercise #1: Describe Appropriate Behavior -- CASE STUDY #1 Labels About JimCASE STUDY ANALYSIS -- WHAT ARE NOT ISSUES OF PERFORMANCE -- GIVE CONSTRUCTIVE FEEDBACK -- Significant Events List -- Exercise #2: Feedback Identification -- STEP 2: EXPLAIN THE IMPACT OF THE PROBLEM -- Define the Impact -- STEP 3: ANALYZE THE REASONS FOR THE PROBLEM -- Exercise #3: Performance Assessments -- EXAMINE YOUR INFLUENCE -- CASE STUDY #2 -- CASE STUDY ANALYSIS -- STEP 4: DEFINE THE EXPECTED PERFORMANCE STANDARD -- STEP 5: EXPLORE IDEAS FOR A SOLUTION -- STEP 6: WRITE THE PLAN FOR IMPROVEMENT What should you do with the written plan?PART III The Intervention Conference -- THE CONFERENCE AGENDA -- Conference Agenda -- INTERVENTION CONFERENCE CHECKLIST -- CASE STUDY #3 -- CASE STUDY ANALYSIS -- PART IV Disciplinary Action and Termination -- DISCIPLINARY ACTION AGENDA -- THE WHATS AND WHENS OF DISCIPLINE -- Formal Disciplinary Action -- Guide for Disciplinary Action Documentation -- PROGRESSIVE DISCIPLINE POLICIES -- Sample Policy: Progressive Discipline Plan -- THE ISSUE OF TERMINATION -- PART V Author's Responses -- EXERCISE #1: ANSWERS CASE STUDY #1: ANSWERSEXERCISE #2: ANSWERS -- EXERCISE #3: ANSWERS -- CASE STUDY #2: ANSWERS -- CASE STUDY #3: ANSWERS
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=113192
• 系統號: 005321490
• 資料類型: 電子書
• 讀者標籤: 需登入
• 引用網址: 複製連結
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