The service pro :creating better, faster, and different customer experiences

• 作者: Tate, Rick.
• 其他作者: Stroup, Josh.
• 出版: Amherst, Mass. : HRD Press ©2003.
• 稽核項: 1 online resource (xii, 98).
• 標題: Consommateurs Satisfaction. , Business & Economics. , BUSINESS & ECONOMICS Customer Relations. , Electronic books. , Consommateurs , Service à la clientèle. , Customer Relations. , Consumer Behavior , Customer services. , Marketing & Sales. , Satisfaction. , Consumer satisfaction. , Commerce. , BUSINESS & ECONOMICS
• ISBN: 087425731X , 9780874257311
• ISBN: 087425731X
• 試查全文@TNUA:
  
• 附註: Title from title screen. Challenges of the customer revolution -- Why service? -- Be the customer -- Brilliant at the basics -- Wow! ... beyond the basics -- Remarkable recovery -- Partnerships ... internal cooperation -- Closing thoughts.
• 電子資源: https://dbs.tnua.edu.tw/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=135942
• 系統號: 005321772
• 資料類型: 電子書
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• 引用網址: 複製連結
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