附註:Includes bibliographical references and index.
Who uses e-mail and the Internet -- How Congress communicates with the public -- Different audiences -- Forms of communication -- Part one: Wired citizen, wired government -- The new tools for the active citizenry -- Information at the click of a mouse -- Connecting with other citizens -- Direct electronic advocacy -- Rise of electronic advocacy -- Where do all the e-mails come from? -- Attraction of e-mail as an advocacy tool -- The perfect communication tool -- Websites as advocacy tools -- Electronic advocacy business -- Electronic grassroots and future advocacy -- Promise of electronic government -- Transformation of government -- State and local governments go to the web -- Promise of websites -- Examples of best websites -- Interesting features -- Opportunities and issues with government websites and e-mail -- E-democracy at the local level -- The federal government on the web -- Opportunities and challenges -- Electronic government and Congress -- Part two: Congress responds -- Old communications and new -- Adapting to new technologies -- Cybercongress -- Internal review and criticism of new technology -- Computers, e-mail, and websites -- E-mail overload -- Current state of congressional e-mail -- Who reads the mail? -- E-mail issues -- After September 11th -- Reaching out to constituents -- The promise of electronic mail -- Congressional websites -- Evaluating congressional websites -- Member websites -- Outstanding features -- Problems persist -- Committee and leadership websites -- What is not on congressional websites -- A congressional portal -- Part three: online democracy and communication -- Challenges and opportunities -- Spending more time in the District -- Access to committee hearings -- 60-day rule -- A congressional chief information officer -- Communication after September 11th and anthrax -- Digital information -- Learning from state legislatures -- Congress and the deliberative process -- A virtual Congress -- Communicating across the div
