附註:Abstracts & keywords; Editorial; Retailers as creatures and creators of the social order; Learning from experience; Charting the multi-channel future; Rationalising retail employment; The strategic resource management (SRM) model revisited; Lessons learned from the world's best retailers; The environment and its impact on the supply chain
摘要:Welcome to this penultimate issue for the2002 volume. The issue comprises a variedrange of perspectives contributed by membersof our Editorial Advisory Board. We openwith a piece from Stanley Hollander. Thepiece looks at the past and current retailenvironments and asserts that the goodswhich retailers sell and the way in which thosegoods are sold impact significantly on thecultural fabric and patterns of civil life.
