附註:1. Understanding software licence agreements -- 2. Some general types of software licence agreements -- 3. Laws and regulations -- 4. European Union law -- 5. Focusing on major transactions -- 6. Preparing for negotiations -- 7. Preparing the contracts -- 8. Necessary licence provisons -- 9. Understanding negotiating principles -- 10. Some negotiating tactics of suppliers -- 11. Customer negotiating tactics -- 12. Creative problem solving -- 13. The use of non-verbals in negotiation -- 14. How do you define a 'win-win' deal? -- Appendices A-L.
