附註:103年科技部補助人文及社會科學研究圖書設備計畫規劃主題:藝術學:全球化與劇場跨界.
The need for a new operational culture -- The Teatro Real de Madrid Efficiency. The mission of the teatro real ; The mission's concepts ; The protagonists ; Understanding our protagonists ; The operational dream and a five-star service ; Achievering a fire-star service ; Operations ; The nature and structure of operations ; Operations management and translation ; Characteristics of operations management -- Attractiveness. The innovatios process ; Implementing innovation ; Rehearsal and training ; The RT concept ; The creative process: the opera Don Giovanni ; Basic concepts of the creative process -- Unity. Relevance and operational culture ; Talent management and operational culture ; The management style of teatro real's operations director ; Management style ; The icosatlonue.