查詢 au:"Bruton, Noel," ，共 2 筆
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- Bruton, Noel,(2)
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7 0 0 0 0
How to manage the IT helpdesk :a guide for user support and call centre managers
- 作者: Bruton, Noel,
- 出版: Oxford : Butterworth-Heinemann 2002.
- 資料類型: 電子書
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8 0 0 0 0Managing the IT services process
- 作者: Bruton, Noel,
- 出版: Boston : Butterworth-Heinemann ©2004.
- 資料類型: 電子書