查詢 au:"Newell, Frederick," ,共 3 筆
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- 語言
- 英語(3)
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- 作者
- Newell, Frederick,(3)
- Lemon, Katherine N.(1)
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- 資料類型
- 電子書(3)
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3 0 0 0 0
Loyalty.com :customer relationship management in the new era of Internet marketing
- 作者: Newell, Frederick,
- 出版: New York : McGraw-Hill ©2000.
- 資料類型: 電子書
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3 0 0 0 0
Why CRM doesn't work :how to win by letting customers manage the relationship
- 作者: Newell, Frederick,
- 出版: Princeton, N.J. : Bloomberg Press ©2003.
- 資料類型: 電子書
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8 0 0 0 0
Wireless rules :new marketing strategies for customer relationship management anytime, anywhere
- 作者: Newell, Frederick,
- 出版: New York : McGraw-Hill ©2001.
- 資料類型: 電子書