查詢 sb:"Consumer satisfaction." ，共 43 筆
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- 作者
- IGI Global.(2)
- Zemke, Ron.(2)
- 林宜萱(2)
- Allen, Phil,(1)
- Anton, Jon,(1)
- Armstrong, Arthur.(1)
- Arthur Andersen LLP.(1)
- Ashqar, Rashed Isam.(1)
- Balinski, Eric W.(1)
- Barabba, Vincent P.,(1)
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- 主題
- Consumer satisfaction.(41)
- BUSINESS & ECONOMICS(35)
- Consommateurs(20)
- Consumer Behavior(20)
- Satisfaction.(20)
- Customer Relations.(17)
- Customer relations.(16)
- Customer services.(15)
- Customer services(12)
- Management.(12)
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- 館別
- 總圖(3)
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12 0 0 0 0Service magic :the art of amazing your customers
- 作者: Zemke, Ron.
- 出版: [Chicago] : Dearborn Trade Pub. ©2003.
- 資料類型: 電子書
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8 0 0 0 0
Quality in customer service
- 作者: Fuchs, Edward.
- 出版: New York : McGraw-Hill ©1999.
- 資料類型: 電子書
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93 0 0 0 0
Researching customer satisfaction & loyalty :how to find out what people really think
- 作者: Szwarc, Paul.
- 出版: London ;Sterling, VA : Kogan Page 2005.
- 資料類型: 電子書
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3 0 0 0 0
ValueSpace :winning the battle for market leadership : lessons from the world's most admired companies
- 作者: Mittal, Banwari.
- 出版: New York : McGraw-Hill ©2001.
- 資料類型: 電子書
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9 0 0 0 0
Secret service :hidden systems that deliver unforgettable customer service
- 作者: DiJulius, John R.,
- 出版:
- 資料類型: 電子書
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4 0 0 0 0
Measuring consumer behavior in hospitality for enhanced decision making[electronic resource]
- 作者: Ramos, Célia M. Q.
- 出版: Hershey, Pennsylvania : IGI Global 2023.
- 資料類型: 電子書
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5 0 0 0 0
Seeking customers
- 作者: Shapiro, Benson P.
- 出版: Boston, MA : Harvard Business School Pub. ©1993.
- 資料類型: 電子書
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3 0 0 0 0
Sustainable consumption experience and business models in the modern world[electronic resource]
- 作者: Rodrigues, Maria Antónia,
- 出版: Hershey, Pennsylvania : IGI Global 2024.
- 資料類型: 電子書
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9 0 0 0 0
The call center dictionary :the complete guide to call center & help desk technology and operations
- 作者: Bodin, Madeline,
- 出版: New York : Telecom Library ©1999.
- 資料類型: 電子書
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8 0 0 0 0
Customer once, client forever :12 tools for building lifetime business relationships
- 作者: Buckingham, Richard,
- 出版: Washington, D.C. : Kiplinger Books ©2001.
- 資料類型: 電子書