查詢 sb:"Customer services" ，共 98 筆
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- 作者
- Zemke, Ron.(8)
- Anderson, Kristin,(4)
- Bell, Chip R.(3)
- Barlow, Janelle,(2)
- Gee, Jeff.(2)
- Gee, Val.(2)
- Gerson, Richard F.(2)
- IGI Global.(2)
- Timm, Paul R.(2)
- Albrecht, Karl,(1)
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- 主題
- BUSINESS & ECONOMICS(81)
- Customer services.(71)
- Customer Relations.(43)
- Customer services(37)
- Service à la clientèle.(30)
- Management.(29)
- Consumer satisfaction.(22)
- Customer relations.(22)
- Business & Economics.(16)
- Commerce.(14)
- More
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- 館別
- 總圖(6)
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61 0 0 0 0
Serving internal and external customers
- 作者: Swartzlander, Anne.
- 出版: Upper Saddle River, N.J. : Prentice Hall c2004.
- 資料類型: 圖書
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1 0 0 0 0The 2000-2005 world outlook for accounting services.
- 作者: Icon Group International, Inc.
- 出版: San Diego, Calif. : Icon Group ©2002.
- 資料類型: 電子書
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4 0 0 0 0
The buzz :50 little things that make a big difference to delivering world-class customer service
- 作者: Freemantle, David.
- 出版: London ;Boston, Mass. : Nicholas Brealey Pub. 2004.
- 資料類型: 電子書
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2 0 0 0 0
Handbook of research on the interplay between service quality and customer delight[electronic resource]
- 作者: Sarma, Sarmistha.
- 出版: Hershey, Pennsylvania : IGI Global 2023.
- 資料類型: 電子書
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8 0 0 0 0
Sustaining knock your socks off service
- 作者: Connellan, Thomas K.,
- 出版: New York : Amacom ©1993.
- 資料類型: 電子書
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5 0 0 0 0
How to be better at ... customer care
- 作者: Foster, Timothy R. V.
- 出版: London : Kogan Page ©1999.
- 資料類型: 電子書
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8 0 0 0 0
Perfect phrases for customer service :hundreds of tools, techniques, and scripts for handling any situation
- 作者: Bacal, Robert.
- 出版: New York : McGraw-Hill ©2005.
- 資料類型: 電子書
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8 0 0 0 0
Quality in customer service
- 作者: Fuchs, Edward.
- 出版: New York : McGraw-Hill ©1999.
- 資料類型: 電子書
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1 0 0 0 0
Excuses, excuses, excuses -- :for not delivering excellent customer service - and what should happen!
- 作者: Doane, Darryl S.
- 出版: Amherst, MA : HRD Press ©2001.
- 資料類型: 電子書
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6 0 0 0 0
New service paradigms :AMA SERVSIG Conference 2003
- 作者: Kandampully, Jay.
- 出版: [Bradford, England] : Emerald Group Pub. 2004.
- 資料類型: 電子書