查詢 pub:Telecom Library ，共 5 筆
查詢再細分
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- 語言
- 英語(5)
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- 作者
- Bodin, Madeline,(1)
- Bodin, Madeline.(1)
- Coscia, Stephen.(1)
- Dawson, Keith,(1)
- Dawson, Keith.(1)
- Flanagan, William A.(1)
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- 資料類型
- 電子書(5)
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9 0 0 0 0Call center savvy :how to position your call center for the business challenges of the 21st century
- 作者: Dawson, Keith.
- 出版: New York : Telecom Library ©1999.
- 資料類型: 電子書
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5 0 0 0 0
Frames, packets and cells in broadband networking
- 作者: Flanagan, William A.
- 出版: New York, N.Y. : Telecom Library ©1991.
- 資料類型: 電子書
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4 0 0 0 0
Customer service over the phone
- 作者: Coscia, Stephen.
- 出版: New York, N.Y. : Telecom Library ©1999.
- 資料類型: 電子書
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10 0 0 0 0
The call center dictionary :the complete guide to call center & help desk technology and operations
- 作者: Bodin, Madeline,
- 出版: New York : Telecom Library ©1999.
- 資料類型: 電子書
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9 0 0 0 0
Maximizing call center performance :136 innovatice ideas for increasing productivity and customer satisfaction
- 作者: Bodin, Madeline.
- 出版: New York : Telecom Library ©1998.
- 資料類型: 電子書