查詢 sb:Customer Relations. ，共 232 筆
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- 主題
- BUSINESS & ECONOMICS(99)
- Customer Relations.(72)
- Customer relations.(58)
- Social life and customs.(57)
- Customer services.(42)
- Social life and customs(39)
- Management.(27)
- History(26)
- Consumer satisfaction.(25)
- Customer relations(22)
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- 總圖(82)
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10 0 0 0 0Quality in customer service
- 作者: Fuchs, Edward.
- 出版: New York : McGraw-Hill ©1999.
- 資料類型: 電子書
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4 0 0 0 0
The CRM project management handbook :building realistic expectations and managing risk
- 作者: Gentle, Michael,
- 出版: London ;Sterling, VA : Kogan Page 2002.
- 資料類型: 電子書
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11 0 0 0 0
The customer management scorecard :managing CRM for profit
- 作者: Woodcock, Neil.
- 出版: London ;Sterling, VA : Kogan Page 2003.
- 資料類型: 電子書
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8 0 0 0 0
Customer relationship management :how to turn a good business into a great one!
- 作者: Roberts-Phelps, Graham.
- 出版: London : Thorogood ©2003.
- 資料類型: 電子書
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14 0 0 0 0
Deliver outstanding customer service :gain and retain customers and stay ahead of the competition
- 作者: Nash, Susan Antoinette,
- 出版: Oxford : How To Books 2002.
- 資料類型: 電子書
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9 0 0 0 0
Super service :seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it
- 作者: Gee, Jeff.
- 出版: New York, N.Y. : McGraw-Hill ©1999.
- 資料類型: 電子書
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64 0 0 0 0
Serving internal and external customers
- 作者: Swartzlander, Anne.
- 出版: Upper Saddle River, N.J. : Prentice Hall c2004.
- 資料類型: 圖書
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11 0 0 0 0
Harvard business review on customer relationship management.
- 作者: Harvard Business School.
- 出版: Boston : Harvard Business School Press ©2001.
- 資料類型: 電子書
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10 0 0 0 0
Loyalty-based selling :the magic formula for becoming the #1 sales rep
- 作者: Smith, Tim,
- 出版: New York : AMACOM 2001.
- 資料類型: 電子書
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8 0 0 0 0
Sustaining knock your socks off service
- 作者: Connellan, Thomas K.,
- 出版: New York : Amacom ©1993.
- 資料類型: 電子書