查詢 sb:Kundenmanagement ，共 7 筆
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- 語言
- 英語(7)
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- 作者
- Newell, Frederick,(2)
- Cole, Paul M.(1)
- Foster, Timothy R. V.(1)
- Hagel, John.(1)
- McKenna, Regis.(1)
- Mittal, Banwari.(1)
- Sheth, Jagdish N.(1)
- Singer, Marc.(1)
- Wayland, Robert E.(1)
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- 資料類型
- 電子書(7)
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- 主題
- BUSINESS & ECONOMICS(7)
- Kundenmanagement(7)
- Customer relations.(5)
- Customer Relations.(4)
- Relations avec la clientèle.(4)
- Consommateurs(3)
- Consumer satisfaction.(3)
- Klantgerichtheid.(3)
- Beziehungsmanagement(2)
- Commerce.(2)
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4 0 0 0 0Why CRM doesn't work :how to win by letting customers manage the relationship
- 作者: Newell, Frederick,
- 出版: Princeton, N.J. : Bloomberg Press ©2003.
- 資料類型: 電子書
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4 0 0 0 0
ValueSpace :winning the battle for market leadership : lessons from the world's most admired companies
- 作者: Mittal, Banwari.
- 出版: New York : McGraw-Hill ©2001.
- 資料類型: 電子書
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6 0 0 0 0
How to be better at ... customer care
- 作者: Foster, Timothy R. V.
- 出版: London : Kogan Page ©1999.
- 資料類型: 電子書
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6 0 0 0 0
Customer connections :new strategies for growth
- 作者: Wayland, Robert E.
- 出版: Boston, Mass : Harvard Business School Press ©1997.
- 資料類型: 電子書
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6 0 0 0 0
Total access :giving customers what they want in an anytime, anywhere world
- 作者: McKenna, Regis.
- 出版: Boston, Mass. : Harvard Business School Press ©2002.
- 資料類型: 電子書
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3 0 0 0 0
Loyalty.com :customer relationship management in the new era of Internet marketing
- 作者: Newell, Frederick,
- 出版: New York : McGraw-Hill ©2000.
- 資料類型: 電子書
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15 0 0 0 0
Net worth :shaping markets when customers make the rules
- 作者: Hagel, John.
- 出版: Boston : Harvard Business School Press ©1999.
- 資料類型: 電子書