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157 0 0 0 0Managing quality cultural tourism
- 作者: Boniface, Priscilla.
- 出版: London ;New York : Routledge 1995.
- 資料類型: 圖書
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7 0 0 0 0
International standards desk reference :your passport to world markets, ISO 9000, CE Mark, QS-9000, SSM, ISO 14000, Q 9000, American, European, and global standards systems
- 作者: Zuckerman, Amy.
- 出版: New York : AMACOM ©1997.
- 資料類型: 電子書
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9 0 0 0 0
Service level management for enterprise networks
- 作者: Lewis, Lundy.
- 出版: Boston : Artech House ©1999.
- 資料類型: 電子書
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17 0 0 0 0
Beyond ISO 9000 :how to sustain quality in a dynamic world
- 作者: Stimson, William A.
- 出版: New York : AMACOM ©1998.
- 資料類型: 電子書
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4 0 0 0 0
World class quality :using design of experiments to make it happen
- 作者: Bhote, Keki R.,
- 出版: New York : American Management Association 2000.
- 資料類型: 電子書
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11 0 0 0 0
The quality imperative :measurement and management of quality in healthcare
- 作者: Kimberly, John R.
- 出版: London :Singapore ;River Edge, NJ : Imperial College Press ;Distributed by World Scientific Pub. 2000.
- 資料類型: 電子書
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10 0 0 0 0
Six sigma :continual improvement for business : a practical guide
- 作者: Truscott, William G.
- 出版: Amsterdam ;Boston, MA : Butterworth-Heinemann 2003.
- 資料類型: 電子書
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12 0 0 0 0
Measures of quality and high performance :simple tools and lessons learned from America's most successful corporations
- 作者: Hodgetts, Richard M.
- 出版: New York : AMACOM ©1998.
- 資料類型: 電子書
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17 0 0 0 0
Software quality engineering :Testing, quality assurance, and quantifiable improvement
- 作者: Tian, Jeff.
- 出版: Hoboken, N.J. : Wiley c2005.
- 資料類型: 圖書
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112 0 0 0 0
Winning :continuous improvement theory in high-performance organizations
- 作者: Obłój, Krzysztof.
- 出版: Albany : State University of New York Press ©1995.
- 資料類型: 電子書