查詢 sb:Loyalty. ，共 40 筆
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- 作者
- Hunter, Erin.(3)
- Reichheld, Frederick F.(3)
- Zemke, Ron.(3)
- Bacon, Terry R.(1)
- Basch, Michael D.(1)
- Bell, Chip R.(1)
- Bergeron, Bryan P.(1)
- Bergheim, Laura,(1)
- Cohen, Aaron,(1)
- Connellan, Thomas K.,(1)
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- 主題
- BUSINESS & ECONOMICS(28)
- Customer loyalty.(22)
- Customer Relations.(13)
- Customer relations.(11)
- Consommateurs(9)
- Consumer satisfaction.(9)
- Fidélité.(8)
- Customer services.(6)
- Management.(6)
- Brand loyalty.(5)
- More
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- 館別
- 總圖(9)
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15 0 0 0 0The philosophy of loyalty
- 作者: Royce, Josiah,
- 出版: Nashville : Vanderbilt University Press c1995.
- 資料類型: 圖書
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12 0 0 0 0
Loyalty :an essay on the morality of relationships
- 作者: Fletcher, George P.
- 出版: New York ;Oxford : Oxford University Press 1995.
- 資料類型: 電子書
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10 0 0 0 0
Loyalty-based selling :the magic formula for becoming the #1 sales rep
- 作者: Smith, Tim,
- 出版: New York : AMACOM 2001.
- 資料類型: 電子書
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10 0 0 0 0
Scoring points :how Tesco is winning customer loyalty
- 作者: Humby, Clive.
- 出版: Sterling, VA : Kogan Page ©2004.
- 資料類型: 電子書
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The eternal e-customer :how emotionally intelligent interfaces can create long-lasting customer relationships
- 作者: Bergeron, Bryan P.
- 出版: New York : McGraw-Hill 2000.
- 資料類型: 電子書
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100 0 0 0 0
Researching customer satisfaction & loyalty :how to find out what people really think
- 作者: Szwarc, Paul.
- 出版: London ;Sterling, VA : Kogan Page 2005.
- 資料類型: 電子書
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9 0 0 0 0
Secret service :hidden systems that deliver unforgettable customer service
- 作者: DiJulius, John R.,
- 出版:
- 資料類型: 電子書