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13 0 0 0 0
Developing good practice in community care :partnership and participation
- 作者: White, Vicky,
- 出版: London ;Philadelphia, Pa : Jessica Kingsley Publishers 2001.
- 資料類型: 電子書
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7 0 0 0 0
Perfect phrases for customer service :hundreds of tools, techniques, and scripts for handling any situation
- 作者: Bacal, Robert.
- 出版: New York : McGraw-Hill ©2005.
- 資料類型: 電子書
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99 0 0 0 0
The social welfare institution :an introduction
- 作者: Federico, Ronald C.
- 出版: Lexington, Mass. : Heath c1976.
- 資料類型: 圖書
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7 0 0 0 0
Special issue on service excellence
- 作者: Lewis, Barbara.
- 出版: [Bradford, West Yorkshire] : Emerald 2002.
- 資料類型: 電子書
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7 0 0 0 0
Key account management in financial services :tools and techniques for building strong relationships with major clients
- 作者: Cheverton, Peter.
- 出版: London ;Sterling, Va. : Kogan Page 2004, ©2005.
- 資料類型: 電子書
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58 0 0 0 0
Digital reference services
- 作者: Chowdhury, G. G.
- 出版: [Place of publication not identified] : Emerald 2004.
- 資料類型: 電子書
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8 0 0 0 0
Integrative approaches to supervision
- 作者: Carroll, Michael.
- 出版: London ;Philadelphia, PA : Jessica Kingsley Publishers 2001.
- 資料類型: 電子書
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7 0 0 0 0
Research in social care and social welfare :issues and debates for practice
- 作者: Humphries, Beth,
- 出版: London ;Philadelphia : Jessica Kingsley Publishers 2000.
- 資料類型: 電子書
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7 0 0 0 0
Healthcare management dictionary
- 作者: Phillips, Annie.
- 出版: Abingdon, U.K. : Radcliffe Medical Press ©2003.
- 資料類型: 電子書
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10 0 0 0 0
Social work in the British Isles
- 作者: Payne, Malcolm,
- 出版: London ;Philadelphia, PA : Jessica Kingsley Publishers 2002.
- 資料類型: 電子書