查詢 sb:"Customer loyalty." ,共 25 筆
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- 作者
- Zemke, Ron.(3)
- Bacon, Terry R.(1)
- Basch, Michael D.(1)
- Bell, Chip R.(1)
- Bergeron, Bryan P.(1)
- Bergheim, Laura,(1)
- Connellan, Thomas K.,(1)
- Cross, Richard,(1)
- DiJulius, John R.,(1)
- Freemantle, David.(1)
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- 主題
- BUSINESS & ECONOMICS(23)
- Customer loyalty.(22)
- Customer Relations.(12)
- Consommateurs(8)
- Consumer satisfaction.(8)
- Customer relations.(8)
- Fidélité.(8)
- Customer services.(6)
- Business & Economics.(5)
- Commerce.(5)
- More
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- 館別
- 總圖(2)
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9 0 0 0 0
Loyalty-based selling :the magic formula for becoming the #1 sales rep
- 作者: Smith, Tim,
- 出版: New York : AMACOM 2001.
- 資料類型: 電子書
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9 0 0 0 0
Scoring points :how Tesco is winning customer loyalty
- 作者: Humby, Clive.
- 出版: Sterling, VA : Kogan Page ©2004.
- 資料類型: 電子書
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4 0 0 0 0
The eternal e-customer :how emotionally intelligent interfaces can create long-lasting customer relationships
- 作者: Bergeron, Bryan P.
- 出版: New York : McGraw-Hill 2000.
- 資料類型: 電子書
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86 0 0 0 0
Researching customer satisfaction & loyalty :how to find out what people really think
- 作者: Szwarc, Paul.
- 出版: London ;Sterling, VA : Kogan Page 2005.
- 資料類型: 電子書
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7 0 0 0 0
Selling to major accounts :tools, techniques, and practical solutions for the sales manager
- 作者: Bacon, Terry R.
- 出版: New York : American Management Assoc. 1999.
- 資料類型: 電子書
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9 0 0 0 0
Secret service :hidden systems that deliver unforgettable customer service
- 作者: DiJulius, John R.,
- 出版:
- 資料類型: 電子書
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12 0 0 0 0
Service magic :the art of amazing your customers
- 作者: Zemke, Ron.
- 出版: [Chicago] : Dearborn Trade Pub. ©2003.
- 資料類型: 電子書
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6 0 0 0 0
Customer share marketing :how the world's great marketers unlock profits from customer loyalty
- 作者: Osenton, Tom.
- 出版: Upper Saddle River, N.J. : Financial Times Prentice Hall ©2002.
- 資料類型: 電子書
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4 0 0 0 0
Customer satisfaction and the marketing model :elements of a marketing matrix
- 作者: Pierce, Pete.
- 出版: [Louvain-la-Neuve] : Recherches et publications en management A.B.S.L. [1997].
- 資料類型: 電子書
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6 0 0 0 0
Loyalty marketing for the Internet Age :how to identify, attract, serve, and retain customers in an e-commerce environment
- 作者: Sindell, Kathleen.
- 出版: Chicago, Ill. : Dearborn Financial Pub. ©2001.
- 資料類型: 電子書