查詢 text:Consommateurs Satisfaction. ，共 22 筆
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- 語言
- 英語(22)
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- 作者
- Hagel, John.(2)
- Allen, Phil,(1)
- Anton, Jon,(1)
- Armstrong, Arthur.(1)
- Balinski, Eric W.(1)
- Barabba, Vincent P.,(1)
- Barlow, Janelle,(1)
- Basch, Michael D.(1)
- Bergheim, Laura,(1)
- Brand, Claire.(1)
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- 資料類型
- 電子書(22)
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- 主題
- Consommateurs(22)
- BUSINESS & ECONOMICS(21)
- Consumer Behavior(20)
- Consumer satisfaction.(20)
- Satisfaction.(20)
- Customer relations.(10)
- Customer Relations.(9)
- Customer services.(8)
- Business & Economics.(7)
- Service à la clientèle.(7)
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7 0 0 0 0The ten demandments :rules to live by in the age of the demanding consumer
- 作者: Mooney, Kelly.
- 出版: New York : McGraw-Hill ©2002.
- 資料類型: 電子書
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8 0 0 0 0
Customer satisfaction :practical tools for building important relationships
- 作者: Decker, Dru Scott,
- 出版: Menlo Park, Calif. : Crisp Publications ©2000.
- 資料類型: 電子書
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7 0 0 0 0
Meeting of the minds :creating the market-based enterprise
- 作者: Barabba, Vincent P.,
- 出版: Boston, Mass. : Harvard Business School Press ©1995.
- 資料類型: 電子書
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3 0 0 0 0
The service pro :creating better, faster, and different customer experiences
- 作者: Tate, Rick.
- 出版: Amherst, Mass. : HRD Press ©2003.
- 資料類型: 電子書
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5 0 0 0 0
The loyalty effect :the hidden force behind growth, profits, and lasting value
- 作者: Reichheld, Frederick F.
- 出版: Boston, Mass. : Harvard Business School Press ©1996.
- 資料類型: 電子書
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10 0 0 0 0
Knock your socks off selling
- 作者: Gitomer, Jeffrey,
- 出版: New York : AMACOM ©1999.
- 資料類型: 電子書
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4 0 0 0 0
Built for use :driving profitability through the user experience
- 作者: Donoghue, Karen.
- 出版: New York : McGraw-Hill ©2002.
- 資料類型: 電子書
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3 0 0 0 0
Value-based marketing for bottom-line success :5 steps to creating customer value
- 作者: DeBonis, J. Nicholas.
- 出版: New York : McGraw-Hill ©2003.
- 資料類型: 電子書
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6 0 0 0 0
Total access :giving customers what they want in an anytime, anywhere world
- 作者: McKenna, Regis.
- 出版: Boston, Mass. : Harvard Business School Press ©2002.
- 資料類型: 電子書
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15 0 0 0 0
CallCenter management by the numbers
- 作者: Anton, Jon,
- 出版: West Lafayette, Ind. : Ichor Business Books 1997.
- 資料類型: 電子書