查詢 text:Consumer satisfaction ，共 47 筆
查詢再細分
-
- 作者
- IGI Global.(3)
- Hagel, John.(2)
- Zemke, Ron.(2)
- 林宜萱(2)
- Allen, Phil,(1)
- Anton, Jon,(1)
- Armstrong, Arthur.(1)
- Arthur Andersen LLP.(1)
- Ashqar, Rashed Isam.(1)
- Balinski, Eric W.(1)
- More
-
- 主題
- Consumer satisfaction.(41)
- BUSINESS & ECONOMICS(37)
- Consommateurs(22)
- Consumer Behavior(20)
- Satisfaction.(20)
- Customer Relations.(18)
- Customer services.(17)
- Customer relations.(16)
- Customer services(12)
- Management.(12)
- More
-
- 館別
- 總圖(3)
-
8 0 0 0 0Customer satisfaction :practical tools for building important relationships
- 作者: Decker, Dru Scott,
- 出版: Menlo Park, Calif. : Crisp Publications ©2000.
- 資料類型: 電子書
-
12 0 0 0 0
Service magic :the art of amazing your customers
- 作者: Zemke, Ron.
- 出版: [Chicago] : Dearborn Trade Pub. ©2003.
- 資料類型: 電子書
-
7 0 0 0 0
The ten demandments :rules to live by in the age of the demanding consumer
- 作者: Mooney, Kelly.
- 出版: New York : McGraw-Hill ©2002.
- 資料類型: 電子書
-
5 0 0 0 0
The loyalty effect :the hidden force behind growth, profits, and lasting value
- 作者: Reichheld, Frederick F.
- 出版: Boston, Mass. : Harvard Business School Press ©1996.
- 資料類型: 電子書
-
7 0 0 0 0
Meeting of the minds :creating the market-based enterprise
- 作者: Barabba, Vincent P.,
- 出版: Boston, Mass. : Harvard Business School Press ©1995.
- 資料類型: 電子書
-
3 0 0 0 0
The service pro :creating better, faster, and different customer experiences
- 作者: Tate, Rick.
- 出版: Amherst, Mass. : HRD Press ©2003.
- 資料類型: 電子書
-
100 0 0 0 0
Researching customer satisfaction & loyalty :how to find out what people really think
- 作者: Szwarc, Paul.
- 出版: London ;Sterling, VA : Kogan Page 2005.
- 資料類型: 電子書
-
10 0 0 0 0
Quality in customer service
- 作者: Fuchs, Edward.
- 出版: New York : McGraw-Hill ©1999.
- 資料類型: 電子書
-
4 0 0 0 0
Sustainable consumption experience and business models in the modern world[electronic resource]
- 作者: Rodrigues, Maria Antónia,
- 出版: Hershey, Pennsylvania : IGI Global 2024.
- 資料類型: 電子書
-
4 0 0 0 0
Built for use :driving profitability through the user experience
- 作者: Donoghue, Karen.
- 出版: New York : McGraw-Hill ©2002.
- 資料類型: 電子書