查詢 text:Consumer satisfaction. ，共 47 筆
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- IGI Global.(3)
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- Consumer satisfaction.(41)
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- Customer Relations.(18)
- Customer services.(17)
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7 0 0 0 0Customer satisfaction :practical tools for building important relationships
- 作者: Decker, Dru Scott,
- 出版: Menlo Park, Calif. : Crisp Publications ©2000.
- 資料類型: 電子書
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12 0 0 0 0
Service magic :the art of amazing your customers
- 作者: Zemke, Ron.
- 出版: [Chicago] : Dearborn Trade Pub. ©2003.
- 資料類型: 電子書
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7 0 0 0 0
The ten demandments :rules to live by in the age of the demanding consumer
- 作者: Mooney, Kelly.
- 出版: New York : McGraw-Hill ©2002.
- 資料類型: 電子書
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4 0 0 0 0
The loyalty effect :the hidden force behind growth, profits, and lasting value
- 作者: Reichheld, Frederick F.
- 出版: Boston, Mass. : Harvard Business School Press ©1996.
- 資料類型: 電子書
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7 0 0 0 0
Meeting of the minds :creating the market-based enterprise
- 作者: Barabba, Vincent P.,
- 出版: Boston, Mass. : Harvard Business School Press ©1995.
- 資料類型: 電子書
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2 0 0 0 0
The service pro :creating better, faster, and different customer experiences
- 作者: Tate, Rick.
- 出版: Amherst, Mass. : HRD Press ©2003.
- 資料類型: 電子書
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99 0 0 0 0
Researching customer satisfaction & loyalty :how to find out what people really think
- 作者: Szwarc, Paul.
- 出版: London ;Sterling, VA : Kogan Page 2005.
- 資料類型: 電子書
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9 0 0 0 0
Quality in customer service
- 作者: Fuchs, Edward.
- 出版: New York : McGraw-Hill ©1999.
- 資料類型: 電子書
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3 0 0 0 0
Sustainable consumption experience and business models in the modern world[electronic resource]
- 作者: Rodrigues, Maria Antónia,
- 出版: Hershey, Pennsylvania : IGI Global 2024.
- 資料類型: 電子書
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3 0 0 0 0
Built for use :driving profitability through the user experience
- 作者: Donoghue, Karen.
- 出版: New York : McGraw-Hill ©2002.
- 資料類型: 電子書