查詢 text:Electronic commerce Customer services. ，共 23 筆
查詢再細分
-
- 語言
- 英語(23)
-
- 作者
- Zemke, Ron.(5)
- Anderson, Kristin,(2)
- Arthur Andersen LLP.(1)
- Barrenechea, Mark J.(1)
- Bell, Chip R.(1)
- Blanding, Warren.(1)
- Boyd, Andrew,(1)
- Buckingham, Richard,(1)
- Burke, Jack,(1)
- Cannie, Joan Koob.(1)
-
- 資料類型
- 電子書(23)
-
- 主題
- BUSINESS & ECONOMICS(23)
- Customer services.(16)
- Commerce.(15)
- Business & Economics.(14)
- Marketing & Sales.(14)
- Customer Relations.(13)
- Service à la clientèle.(7)
- Consumer satisfaction.(5)
- Electronic commerce.(5)
- Consommateurs(4)
- More
-
7 0 0 0 0The invisible customer :strategies for successful customer service down the wire
- 作者: Clegg, Brian.
- 出版: London ;Dover, N.H. : Kogan Page 2000.
- 資料類型: 電子書
-
5 0 0 0 0
Outrageous! :unforgettable service--guilt-free selling
- 作者: Gross, T. Scott.
- 出版: New York : AMACOM ©1998.
- 資料類型: 電子書
-
84 0 0 0 0
Creating customer connections :how to make customer service a profit center for your company
- 作者: Burke, Jack,
- 出版:
- 資料類型: 電子書
-
3 0 0 0 0
The brave new service strategy :aligning customer relationships, market strategies, and business structures
- 作者: Gutek, Barbara A.
- 出版: New York : AMACOM ©2000.
- 資料類型: 電子書
-
3 0 0 0 0
The service pro :creating better, faster, and different customer experiences
- 作者: Tate, Rick.
- 出版: Amherst, Mass. : HRD Press ©2003.
- 資料類型: 電子書
-
5 0 0 0 0
Customer service operations :the complete guide
- 作者: Blanding, Warren.
- 出版: New York, NY : Amacom ©1991.
- 資料類型: 電子書
-
12 0 0 0 0
Delivering knock your socks off service
- 作者: Anderson, Kristin,
- 出版: New York : AMACOM ©1998.
- 資料類型: 電子書
-
1 0 0 0 0
Turning lost customers into gold :--and the art of achieving zero defections
- 作者: Cannie, Joan Koob.
- 出版: New York : AMACOM ©1994.
- 資料類型: 電子書
-
187 0 0 0 0
Knock your socks off service recovery
- 作者: Zemke, Ron.
- 出版: New York : AMACOM ©2000.
- 資料類型: 電子書
-
10 0 0 0 0
The Arthur Andersen guide to talking with your customers :what they will tell you about your business (when you ask the right questions)
- 作者: Wing, Michael J.
- 出版: Chicago : Upstart Pub. ©1997.
- 資料類型: 電子書