查詢 text:Fidélité. ，共 13 筆
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- 語言
- 英語(13)
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- 作者
- Zemke, Ron.(2)
- Basch, Michael D.(1)
- Bergheim, Laura,(1)
- Connellan, Thomas K.,(1)
- Cross, Richard,(1)
- Czerniawski, Richard D.(1)
- Dasgupta, Partha.(1)
- Gitomer, Jeffrey,(1)
- Haig, Matt.(1)
- Maloney, Michael W.(1)
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- 資料類型
- 電子書(13)
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- 主題
- BUSINESS & ECONOMICS(12)
- Fidélité.(10)
- Consommateurs(8)
- Customer loyalty.(8)
- Customer Relations.(5)
- Consumer Behavior(4)
- Customer relations.(4)
- Brand loyalty.(3)
- Consumer satisfaction.(3)
- Customer services.(3)
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7 0 0 0 0Customer share marketing :how the world's great marketers unlock profits from customer loyalty
- 作者: Osenton, Tom.
- 出版: Upper Saddle River, N.J. : Financial Times Prentice Hall ©2002.
- 資料類型: 電子書
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16 0 0 0 0
E-service :twenty-four ways to keep your customers when the competition is just a click away
- 作者: Zemke, Ron.
- 出版: New York : American Management Association 2000.
- 資料類型: 電子書
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7 0 0 0 0
The ten demandments :rules to live by in the age of the demanding consumer
- 作者: Mooney, Kelly.
- 出版: New York : McGraw-Hill ©2002.
- 資料類型: 電子書
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4 0 0 0 0
Creating brand loyalty :the management of power positioning and really great advertising
- 作者: Czerniawski, Richard D.
- 出版: New York : AMACOM ©1999.
- 資料類型: 電子書
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4 0 0 0 0
Loyalty rules! :how today's leaders build lasting relationships
- 作者: Reichheld, Frederick F.
- 出版: Boston : Harvard Business School Press ©2001.
- 資料類型: 電子書
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12 0 0 0 0
The trouble with trust :the dynamics of interpersonal trust building
- 作者: Six, Frédérique,
- 出版: Cheltenham, UK ;Northampton, MA : Edward Elgar ©2005.
- 資料類型: 電子書
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10 0 0 0 0
Knock your socks off selling
- 作者: Gitomer, Jeffrey,
- 出版: New York : AMACOM ©1999.
- 資料類型: 電子書
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4 0 0 0 0
Customer bonding :pathway to lasting customer loyalty
- 作者: Cross, Richard,
- 出版: Lincolnwood, Ill. : NTC Business Books ©1995.
- 資料類型: 電子書
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3 0 0 0 0
Loyalty.com :customer relationship management in the new era of Internet marketing
- 作者: Newell, Frederick,
- 出版: New York : McGraw-Hill ©2000.
- 資料類型: 電子書
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6 0 0 0 0
Firebrands :building brand loyalty in the Internet age
- 作者: Moon, Michael
- 出版: Berkeley, Calif. : Osborne/McGraw-Hill 2000.
- 資料類型: 電子書